Terms of Service

Using This Website

These Terms of Service set the basic rules for using the Capital Restoration Services website. By browsing this site or submitting a service request, you agree to these terms. If you do not agree, please do not use the site.

You agree to use this site in a lawful way and for its intended purpose: learning about our water damage, fire damage, and mold services, and contacting us. You may not misuse the site, interfere with how it works, or submit false information.

We may update or change the site at any time, including its content and features. We do this to keep information current and the site working well.

If you use this site on behalf of someone else, such as a family member or a business, you confirm that you have their permission to do so. You are responsible for anything submitted through your use of the site.

We reserve the right to refuse service to anyone who misuses this site. This is rare, and we would much rather help you than turn you away.

Requesting Service

Submitting a service request through our contact form sends us a message. It does not create a contract or book a job by itself. A member of our team will respond to discuss your needs and next steps.

Sending a request does not guarantee that we can take on your job or that we can respond by a certain time. Every situation is different, and we confirm availability directly with you.

Any price, schedule, or scope of work is agreed with you directly, not through this website. Nothing on this site should be read as a written quote or a binding promise about cost or timing.

We may decline a request if we cannot serve your area or if the job falls outside what we do. When that happens, we will tell you plainly rather than leave you waiting.

How to Understand Our Site Content

The content on this site is general information about our services. It is meant to help you understand what we do, not to describe your exact situation. Specifics are always confirmed with you directly before work begins.

Descriptions of services, processes, and results are written in general terms. Your home, the damage, and the work needed may differ from what is described. We discuss the real details with you before any work is agreed.

We aim to keep content accurate, but information can become outdated. If something on the site seems unclear or out of date, ask us and we will give you the current answer.

Photos on this site show examples of the kind of work we do. They are not pictures of your property or promises of a specific outcome. Every job is its own situation.

If there is ever a conflict between something written on this site and something we tell you directly, what we tell you directly controls. Conversation comes first.

Limits on Our Responsibility

We are not responsible for losses or problems that come from using this website or relying on its content. The site is provided as it is, without promises about any particular result.

We do not control everything on the internet. Links to other sites, if any appear here, are for convenience only, and we are not responsible for their content.

If you believe our site caused you a problem, contact us at info@capitalwaterandfirerestoration.com so we can look into it. We take such reports seriously and address them in good faith.

Nothing in these terms limits rights you have that cannot be limited by agreement. The plain-language limits above apply as far as the law allows.

We are also not responsible for delays caused by events outside our control, such as severe weather or utility outages. When such events affect our work, we will keep you informed.

Changes to These Terms

We may change these terms as our business or site changes. When we do, the updated terms appear on this page. Continued use of the site after a change means you accept the new terms.

We encourage you to look at this page from time to time so you know the current rules. If a change matters to you, write to info@capitalwaterandfirerestoration.com before you continue using the site, and we will explain what changed and why.

It helps to note when you last checked this page. Knowing which version of the terms applies avoids confusion about the rules.

Questions About These Terms

If you have questions about these terms, or about anything on this site, we want to hear from you. Write to info@capitalwaterandfirerestoration.com and we will answer as clearly as we can.

We would rather clear up confusion early than have a misunderstanding later. Do not hesitate to ask.

You can also ask questions by phone at (877) 276-1067 if you prefer to talk. Either way, we are glad to help you understand these terms.